Advanced persistent cybersecurity
I can confirm that this is a seemingly widespread issue. We have issues at the office (Norcross, GA) and home (Lawrenceville GA). We first noticed issues early in the afternoon (about 2-3PM), but blamed the outage on the security system (we lost power to our panel, and thought it may've dialed the monitoring center to report it). At about 6:30, however, we found DNS was completely failed.I personally used the DNS of another ISP as a go-between. A suggestion in my searches also suggested using 126.96.36.199 and 188.8.131.52.
A timely lifesaver. Thank you very much :) Try dialing their support line (1-888-321-2375) -- they seem to have decided to take the phone off the hook for the rest of the evening/night.
Thanks for making the switch, though I'm sorry it took an outage to make it happen.184.108.40.206and220.127.116.11John RobertsOpenDNS
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